Global & International Fulfillment Services

Selling internationally is a growth opportunity wrapped in logistics complexity: new carriers, destination labeling, market-specific prep, and returns that cross borders. The fulfillment has to be right before any of it works.

ACT ships all over the world. From its Southern California operation, close to the Los Angeles and Long Beach port complex, ACT receives your inventory, stores it, and picks, packs, and ships your orders to customers in markets around the globe, supporting both new and established brands moving into new territories.

Ready to sell into new markets? Talk to ACT Fulfillment today.

The Fulfillment Engine Behind Your International Orders

Going global usually means stitching together carriers, paperwork, and partners across time zones. The piece that has to work underneath all of it is fulfillment: getting the right product picked, prepared for its destination, and out the door on time.

That is the role ACT plays. ACT runs the international fulfillment engine (receiving, storage, pick, pack, and worldwide shipping) and coordinates with your customs broker and carriers so orders move cleanly across borders, while you stay focused on selling into the market.

  • Worldwide shipping orders picked, packed, and shipped to customers in markets around the globe
  • Market-entry support fulfillment stood up for new countries and regions as you expand
  • Coordinated, not complicated ACT handles the fulfillment side and works alongside your customs broker and carriers
  • One operation for both directions domestic and international orders run out of the same operation, on the same inventory
  • 30+ years shipping globally three decades of moving product into markets worldwide for brands of every size

For the customs and freight side, ACT coordinates with the brokers and carriers you already use. Talk to our team about how it fits together.

What ACT’s International Fulfillment Service Covers

Every program is scoped to where you sell and how you ship, but most international engagements include the following.

Inbound Receiving & Import Handling

Receiving imported inventory into the warehouse, checking it in, and putting it away, coordinated with your freight and customs partners so the product is ready to ship as soon as it lands.

Global Pick, Pack & Ship

Accurate picking, packing, and shipping of orders to customers worldwide, with packaging suited to international transit.

International Carrier Coordination

Working across international carriers and service levels to match the right speed and cost to each destination.

Market-Entry Support

Standing up fulfillment for a new country or region as you expand, so the operational side is ready when you launch in a market.

Export Labeling & Market-Specific Prep

Destination labeling, documentation prep at the fulfillment level, and market-specific repackaging through ACT’s value-added services, so the product meets each market’s presentation and labeling needs.

International Returns Management

Handling cross-border returns through ACT’s reverse logistics capability, so the back half of an international sale is covered too.

Inventory Visibility Across Markets

Real-time stock and order visibility through ACT’s warehouse technology, so you can see inventory and orders across every market in one place.

How ACT Gets Your Orders Across Borders, Step by Step

International fulfillment at ACT runs on a clear, repeatable process, the same discipline behind the rest of the operation.

Inbound & Storage

Imported inventory is received, verified, and stored, ready to ship the moment an order comes in.

Order Received

Orders flow in from your store, marketplace, or system and drop straight into the fulfillment queue.

Pick & Pack for Destination

Items are picked and packed for international transit, with packaging chosen to protect product over longer journeys.

Documentation & Labeling

Destination labeling and fulfillment-level documentation are prepared, coordinated with your customs broker where clearance is involved.

Carrier Handoff

Orders are handed to the right international carrier and service level for the destination, speed, and cost.

Tracking & Returns

Shipments are tracked through delivery, with cross-border returns routed back through ACT when they come.

Ready to put your international orders in steady hands? Talk to ACT today.

International Fulfillment Across Every Sales Channel

How you sell abroad shapes how orders are fulfilled, and the work adjusts to the channel.

DTC

Direct-to-consumer orders picked, packed, and shipped to customers worldwide, with packaging and carrier choices suited to each market.

Retail

International retail and wholesale orders prepared to destination and retailer requirements, including labeling and compliance prep.

Amazon FBA / FBM / SFP

Inventory prepared and shipped into Amazon’s international programs or fulfilled directly, depending on the channel and market.

B2B & Wholesale

Larger international B2B and wholesale orders processed, prepared, and shipped to meet buyer and routing requirements.

Selling across more than one channel? See how ACT supports omni-channel fulfillment across all of them.

Why Ship Internationally With ACT Fulfillment?

ACT brings something a standalone shipper can’t: a full logistics operation behind every international order.

Next to the LA / Long Beach Ports

ACT’s Southern California operation sits near the Los Angeles and Long Beach port complex, the largest container gateway in the country, putting inbound inventory and outbound shipments close to the action.

Employee-Owned Accountability

ACT is an ESOP company. The people handling your international orders have personal equity in getting them out the door right.

30+ Years Shipping Worldwide

Three decades of moving product into markets around the globe, so your expansion is handled by people who have done it before.

One Operation for Domestic & International

Domestic and international fulfillment run out of the same operation on the same inventory, so you don’t manage two separate logistics relationships.

Coordinated With Your Partners

ACT handles fulfillment and works alongside your customs broker and carriers, so the pieces connect without you stitching them together.

Planning an international launch? Talk to ACT today.

Global, International & Cross-Border Fulfillment FAQs

ACT handles the fulfillment side: receiving imported inventory, storing it, and picking, packing, and shipping orders worldwide. For customs clearance, duties, and trade compliance, ACT coordinates with the customs broker and carriers you work with rather than acting as a broker itself. That keeps the fulfillment and the clearance sides connected without duplicating what your broker already does.

A freight forwarder moves freight between points and manages transport and customs. ACT is a third-party logistics provider: it stores your inventory and fulfills individual orders to customers around the world. The two roles work together. ACT handles order fulfillment and outbound shipping, and coordinates with the forwarder or carrier handling the cross-border transport.

Yes. ACT supports market entry by standing up the fulfillment side for a new region, so the operational piece is ready when you launch. ACT has spent 30+ years helping new and established brands move products into markets worldwide.

International orders ship from ACT’s Southern California operation, located near the Los Angeles and Long Beach port complex, the busiest container gateway in the United States. That proximity makes it a strong base for both inbound imported inventory and outbound international shipments.

Yes. Cross-border returns are handled through ACT’s reverse logistics capability, so the return side of an international sale is covered alongside outbound fulfillment.

Yes. ACT fulfills international orders across DTC, retail, Amazon, and B2B and wholesale channels, adjusting packaging, labeling, and carrier choices to each channel and destination.

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